These terms and conditions (the “Terms and Conditions”) govern the use of www.koniuk.co.uk (the “Site”). This Site is owned and operated by Koni UK. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Tuning 4 performance Ltd and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
- Car Suspension (Dampers)
- Car Suspension (Lowering Springs)
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Payments
We accept the following payment methods on our Site:
- Stripe
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
- Standard delivery by post. Delivery takes 3–5 business days.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays.
Currently we only ship to Mainland UK addresses. We do not currently ship to the following destinations:
- European Union (EU)
- Highland Scotland
- Northern Ireland
You will not be charged for the delivery of the goods you purchase on our Site.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the European Union, you have the right to cancel your contract to purchase goods from us within 14 days without giving notice.
- Will end 14 days from when you receive the goods when purchased in one order delivered together;
- Will end 14 days from when you receive the last good when goods are delivered separately; or
- Will end 14 days from when you receive the first good when goods are regularly delivered during a defined period.
To exercise your right to cancel, contact us by email at sales@koniuk.co.uk or by post at Unit 3 MBC, 57e Mytchett Rd, Camberley, Surrey, GU16 6EG. You may use a copy of the Cancellation Form, but you are not required to do so.
Effects of Cancellation
If you cancel your contract with us after goods have been sent, you must return the goods as soon as possible. You are responsible for return costs and for any loss or damage during transit.
We will reimburse all payments received, including delivery costs (excluding any premium delivery charges), within 14 days of receiving returned goods or proof of return.
Refunds
Refund requests must be made within 14 days after receipt of your goods.
- Goods are broken; or
- Goods do not match description.
Refunds do not apply to goods returned damaged or with missing parts.
Returns
Returns can be made by mail. Pack your goods and attach the return label included in your package. We will arrange the return via our courier.
Guarantees
- One year from date of purchase.
Consumer Protection Law
These Terms and Conditions do not limit your statutory rights under the Sale of Goods Act 1979, Consumer Rights Act 2015, or other applicable consumer protection laws.
Limitation of Liability
Tuning 4 performance Ltd and its affiliates will not be liable for any losses or damages arising from your use of the Site.
Indemnity
You indemnify Tuning 4 performance Ltd against any claims arising from your use of the Site or breach of these Terms.
Applicable Law
These Terms and Conditions are governed by the laws of England.
Severability
If any provision is found invalid, it will be removed without affecting the remaining provisions.
Changes
These Terms may be amended to maintain legal compliance. Changes will be notified via email or Site notice.
Contact Details
07831 249575
sales@koniuk.co.uk
Unit 3 Mytchett Business Centre, 57e Mytchett Rd, Camberley, Surrey, GU16 6EG


